FAQ

/FAQ
FAQ 2018-01-18T15:18:37+00:00
DO YOU HAVE ANY ADVICE FOR SOMEONE NEW TO ESCAPE GAMES? 2016-06-02T00:14:41+00:00

Have Fun!  Communicate with your group and enjoy the ride.  Leave no stone unturned and no detail overlooked.  Sometimes the answer will be right in front of you!  Just ask a 5th grader!

ARE BOOKINGS REFUNDABLE? 2016-06-02T00:13:23+00:00

If you have an unexpected emergency, we can re-schedule you at a later date with a minimum of 24 hours of notice.  If you do not notify us within 24 hours of your scheduled time, the booking fee cannot be refunded.

WHAT SHOULD I BRING? 2018-01-18T15:18:42+00:00

Everything you need will be provided within the game area, so leave your personal belongings in your car. You may consume food and snacks in the lobby area before and after the game.  If you take your cell phone with you into the game, we ask that you turn it to silent mode so that you do not disturb the other players with personal calls or texting.  The only thing we ask is that you do not take pictures of puzzle or clue solutions, so that others can come and enjoy the same new and exciting experience that you get to have.  At the end of the game, we will take a picture of your group using your phone if you want, so you can send it to your friends and brag about your escape!

WHAT HAPPENS IF WE FAIL TO ESCAPE THE ROOMS? 2016-09-23T13:19:25+00:00

Don’t worry!  Each group is assigned a Game Master and their job is to help you succeed by giving clues and guidance.  The rooms are difficult to solve, but we try to help everyone escape!  Those who fail can come back for a remedial course in basic problem solving, taught by (you guessed it) a 5th grader.

WHAT DO WE GET IF WE ESCAPE THE ROOMS? 2016-09-23T13:20:03+00:00

Ultimate bragging rights! And maybe, the treasure!  Win or lose, the experience itself is fun, but those who escape understand the “thrill of victory.”

IS ESCAPES IN TIME SUITABLE FOR CHILDREN? 2017-04-06T11:35:49+00:00

We love children!  However, the games are designed to challenge adults.  Children as young as 7 or 8 can participate and have fun if they are with a family group where there are older adults to help them. An adult must accompany minor children at all times during the escape game.  You know your children and their capabilities.  Some children may love the puzzles and be able to solve many of them.  Others may become frustrated or bored.  Toddlers or small babes in arms are welcome if your group has reserved the maximum players for a game.  However, if you will be participating with less than the maximum players, we ask that you find appropriate child care for your infants and children so that other game players are not inconvenienced.

HOW LONG IS EACH GAME? 2016-09-23T13:03:03+00:00

You should plan to arrive about 10-15 minutes early and stay for a few minutes after the game for pictures, a drink or to give us feedback about your experience.  The game takes 60 minutes, so plan about an hour and 20 minutes for the entire experience.

WHAT IF I AM LATE? 2016-07-11T16:33:01+00:00

Games start on time. Late arrivals may miss the orientation and may not have the necessary time to solve all of the puzzles and escape. It’s best if everyone arrives on time.

WHEN SHOULD I ARRIVE FOR MY RESERVATION? 2016-10-10T14:32:49+00:00

Please arrive 10-15 minutes prior to your reserved time to ensure your group is checked-in and ready to go at your scheduled start time. Our lobby has plenty of room for your group to relax, socialize, play brain teasers and drink a soda. So come in and get those brains ready for a challenge!

CAN I HOLD A PARTY OR COMPANY EVENT AT ESCAPES IN TIME? 2016-07-11T16:30:58+00:00

Absolutely! We welcome any type of private event from family reunions to office parties. We can also do bachelor parties, but we draw the line at bikini models popping out of a cake. We have a conference room and catering options available. You can book partial space or the entire facility. Contact us at (801) 616.3066 so we can help you plan your event.

DO YOU PROVIDE ANY TEAM OR CORPORATE TRAINING? 2016-07-11T16:30:08+00:00

Yes.  Escapes in Time games can help you to build a high-performance team, improve communication and drive business success. Click on Training and Teambuilding for more information.

CAN I BOOK A GAME JUST FOR MY GROUP? 2016-11-15T12:31:03+00:00

Absolutely, if you book all of the available slots, you will have a private room.  We also run specials for private games.  Announcements of specials and deals are in our newsletter.

DO YOU HAVE HANDICAPPED ACCESS? 2017-08-22T12:04:56+00:00

The main level of Escapes In Time is handicapped accessible. This includes the main waiting area, the Orientation room, the bathrooms and our Baker Street, OK Corral and Leonardo’s Loot escape rooms. The Crazy Hoarder’s Attic escape room is located on the second floor, up two flights of stairs. This room is not handicapped accessible.

HOW MANY PEOPLE CAN PLAY? 2017-06-06T09:26:48+00:00

The Baker Street Mystery Room is our largest room; designed for a maximum of 12 players; Leonardo’s Loot is our smallesr room and designed for 6 players; and OK Corral Jailbreak has a maximum of 8; Hoarder’s Attic holds 10.  Larger groups are more successful escaping the rooms as there are more people to observe and more brains to solve problems. Individuals or couples are welcome and may be booked to play with another group or individuals. It’s a great way to meet new friends! If you don’t have any friends, just let us know and we will provide some at no extra charge!

WHEN AND HOW DO I PAY? 2016-06-02T00:08:42+00:00

You pay for your game online at the time you make your booking.  We accept any major credit card.  We also accept sacks of coins . . . gold and silver are preferred!

WHAT IS THE COST? 2018-01-18T15:18:42+00:00
dunceOur list price is $25 per person.  However, we offer group discounts and monthly specials. Click on our Special Deals to see the current deals.  Or subscribe to our mailing list on our home page to get details.  You also get another $1.00 off of your booking if you post on Facebook or Twitter when you check out.  Students and active military personnel get a 20% discount.  Use STUDENT20 or MILITARY20 at checkout.  If you book as a student or active Military, you may be asked to show your Student or Military ID when checking in.  No ID? . . . you must sit in the corner and wear a pointy hat for 3 minutes!
DO I NEED A RESERVATION? 2016-06-02T00:07:05+00:00

We highly recommend that you book in advance to ensure you are able to play the game you want at the time you desire.  Click on Book Now to make a reservation.  Walk-ins are welcome, but can only be accommodated if there is available space in one of the games.  Crawl-ins are also welcome, but Slither-ins may only use the Harry Potter Room.

AM I REALLY LOCKED IN A ROOM? 2016-06-02T00:05:57+00:00

Yes and No!  For safety reasons, the entry door remains unlocked during the game.  You can always exit back out the way you came in.  However, you don’t get points for that!  The goal is to discover the locked, hidden exit and escape through there!

WHAT IS AN ESCAPE ROOM? 2018-01-18T15:18:42+00:00

An Escape Room is a live, in-person exciting adventure for 2 to 12 players.  You and your group are “locked” in a themed room with only one hour to find clues, decode hints, crack codes and solve puzzles so you can escape.  Teamwork and cooperation are key…being smarter than a 5th grader is also a big help.

If you get stuck, you can ask for clues from your Game Master.  It is their job to assist you to escape.  Teams that collaborate and communicate effectively have the highest success rate.

$12 Tuesday Night Special - April 24th - Each Guest Price Is Only $12! - Use Promo Code: 12TUES - Minimum 4 Guests Required